Satisfaction Survey



Thank you for visiting Climb So iLL. Please answer the following questions to help us improve our customer experience.

Overall Experience



How satisfied are you with the overall experience at Climb So iLL? *
Very SatisfiedSatisfiedNeither Satisfied nor UnsatisfiedUnsatisfiedVery Unsatisfied

How satisfied are you with the customer service at Climb So iLL? *
Very SatisfiedSatisfiedNeither Satisfied nor UnsatisfiedUnsatisfiedVery Unsatisfied

How satisfied are you with the routes at Climb So iLL? *
Very SatisfiedSatisfiedNeither Satisfied nor UnsatisfiedUnsatisfiedVery Unsatisfied

How satisfied are you with the cleanliness of Climb So iLL? *
Very SatisfiedSatisfiedNeither Satisfied nor UnsatisfiedUnsatisfiedVery Unsatisfied

How likely are you to recommend Climb So iLL to others? *
Very LikelyLikelyNeither Likely nor UnlikelyUnlikelyVery Unlikely

How likely are you to visit the facility again? *
Very LikelyLikelyNeither Likely nor UnlikelyUnlikelyVery Unlikely

What do you like most about Climb So iLL? *

What can Climb So iLL improve upon? *

Pro Shop



Have you made a purchase in the pro shop? *
YesNo

How satisfied are you with the gear selection in the pro shop?
Very SatisfiedSatisfiedNeither Satisfied nor UnsatisfiedUnsatisfiedVery Unsatisfied

Are there any items that you would like us to carry?

Fitness Labs



Have you attended any fitness labs at Climb So iLL? *
YesNo

Which fitness lab(s) have you attended?
YogaRooftop YogaStrength & ConditioningRunning Group

How satisfied are you with the fitness lab(s)?
Very SatisfiedSatisfiedNeither Satisfied nor UnsatisfiedUnsatisfiedVery Unsatisfied

How can the fitness lab(s) be improved?

Athlete Clinics



Have you attended any of the athlete clinics at Climb So iLL? *
YesNo

How satisfied are you with the athlete clinic(s)?
Very SatisfiedSatisfiedNeither Satisfied nor UnsatisfiedUnsatisfiedVery Unsatisfied

Which athletes would you like to see at Climb So iLL?

Demographic Information



Which of the following best describes you? *
Premium MemberStandard MemberNon Member

If you are a member, why do you choose Climb So iLL?

How many times have you visited Climb So iLL? *
First Time2-5 Times6-10 TimesMore Than 10 Times

How often do you visit Climb So iLL? *
First VisitOnce a MonthTwice a MonthOnce a WeekMore Than Once a Week

Additional Information



How did you hear about Climb So iLL? *
Word of MouthRack CardDaily Deal (i.e. Living Social, Groupon)Missouri Travel GuideInternet SearchOther

If "Other," please specify?

If "Daily Deal (i.e. Living Social, Groupon)," did you purchase the deal?
YesNo

Email Address (Optional)

Verification



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