How much is the enrollment fee?

Please note: this fee is waived during the membership sale. Our one-time account setup fee is equivalent to our monthly EFT price of $59 (or $49 if you qualify for a discounted membership). If at any point you decide to cancel your membership at Climb So iLL, and then reinstate your membership at a later date, you will be charged this setup fee again. There are three options to avoid this fee. You may:

Purchase a ten visit punch pass and trade your last punch for the fee.

Purchase a one year prepaid membership.

Purchase a one month prepaid membership. This option is more expensive but requires no commitment.

How does 24 hour access to the Training Zone work?

Members who have upgraded to a Premium Membership will be granted 24 hour access to Climb So iLL’s Training Zone. 24 hour access for Premium Members is limited to the Training Zone, restrooms, showers, lounge, and lockers. All other areas of the facility are not accessible to any member after normal business hours.

24 hour use of Climb So iLL’s Training Zone is limited to Premium Members 18 years of age or older.

Each month an e-mail will be sent to each Premium Member containing his/her unique access code for that particular month. Premium Members will use their unique access code to unlock the door to the Training Zone. Members must not share their unique access code with anyone, and we ask that only one member enter the access door at a time.

Surveillance cameras are present in this area and will be monitored by a security company at all times. A push button telephone is available for emergency use only.

This aspect of our service relies on establishing trust among our Premium Members. We ask that you do not abuse this element of your membership by allowing Standard or Non-Members to use this area.

For insurance and liability reasons, Climb So iLL maintains a zero tolerance policy with respect to the 24 hour zone. If a member is found abusing this aspect of his or her membership, or is in violation of Climb So iLL’s rules and regulations, 24 hour privileges will be revoked immediately and permanently without refund.

How do I freeze and thaw my membership?

Climb So iLL members can freeze their memberships indefinitely for $10/month.

A pro-rated price will be charged for the days remaining on your monthly pass starting from the date you choose to thaw your membership. No additional fees will be applied for thawing your membership.

Members may freeze and thaw their membership a maximum of 3 times per year. Speak with a Climb So iLL team member at the facility to freeze your membership.

All freezes begin on the 1st of the month. If you wish to freeze your membership, you must notify us, in advance, a minimum of 7 days BEFORE the 1st of the month.

Can I upgrade or downgrade my membership at any time?

Yes, simply stop by the facility and speak with a Climb So iLL team member. There is no fee for this change in membership.

How do I cancel my membership?

You can cancel your membership at any time with no cancelation fees or penalties. Members must sign a cancellation form in person at Climb So iLL. All cancellations begin on the 1st of the month. If you wish to cancel your membership, you must notify us, in advance, a minimum of 7 days BEFORE the 1st of the month.

Does Climb So iLL offer family or discounted memberships?

Individuals in one or more of the following groups are eligible for a discounted membership of $49/month:

Students 24 years and younger with a Student ID

Youth 17 years and younger

Military members with a Valid Military ID

Seniors 65 years and older

Family memberships are available at the following rates:

1st family member: $59/month

2nd family member: $49/month

3rd+ family member: $29/month

*Payment must be drawn from a single payment source.

Is tax included in the cost of the membership price?

Climb So iLL memberships are subject to state mandated sales tax. This sales tax is charged in addition to our advertised membership prices. We believe that health and fitness activities should not be subject to sales tax. We encourage you to write to your state and local representative, and ask them to support efforts to repeal this sales tax.

Are memberships transferrable?

Climb So iLL memberships are not transferable. However, as a Climb So iLL Member, you can bring in one unique guest per month to visit the facility.

How much is the enrollment fee?

Please note: This fee is waived during the membership sale. Our one-time account setup fee is equivalent to our monthly EFT price of $59 (or $49 if you qualify for a discounted membership). If at any point you decide to cancel your membership at Climb So iLL, and then reinstate your membership at a later date, you will be charged this setup fee again. There are three options to avoid this fee. You may:

Purchase a ten visit punch pass and trade your last punch for the fee.

Purchase a one year prepaid membership.

Purchase a one month prepaid membership. This option is more expensive but requires no commitment.

How does 24 hour access to the Training Zone work?

Members who have upgraded to a Premium Membership will be granted 24 hour access to Climb So iLL’s Training Zone. 24 hour access for Premium Members is limited to the Training Zone, restrooms, showers, lounge, and lockers. All other areas of the facility are not accessible to any member after normal business hours.

24 hour use of Climb So iLL’s Training Zone is limited to Premium Members 18 years of age or older.

Each month an e-mail will be sent to each Premium Member containing his/her unique access code for that particular month. Premium Members will use their unique access code to unlock the door to the Training Zone. Members must not share their unique access code with anyone, and we ask that only one member enter the access door at a time.

Surveillance cameras are present in this area and will be monitored by a security company at all times. A push button telephone is available for emergency use only.

This aspect of our service relies on establishing trust among our Premium Members. We ask that you do not abuse this element of your membership by allowing Standard or Non-Members to use this area.

For insurance and liability reasons, Climb So iLL maintains a zero tolerance policy with respect to the 24 hour zone. If a member is found abusing this aspect of his or her membership, or is in violation of Climb So iLL’s rules and regulations, 24 hour privileges will be revoked immediately and permanently without refund.

How do I freeze and thaw my membership?

Climb So iLL members can freeze their memberships indefinitely for $10/month.

A pro-rated price will be charged for the days remaining on your monthly pass starting from the date you choose to thaw your membership. No additional fees will be applied for thawing your membership.

Members may freeze and thaw their membership a maximum of 3 times per year. Speak with a Climb So iLL team member at the facility to freeze your membership.

All freezes begin on the 1st of the month. If you wish to freeze your membership, you must notify us, in advance, a minimum of 7 days BEFORE the 1st of the month.

Can I upgrade or downgrade my membership at any time?

Yes, simply stop by the facility and speak with a Climb So iLL team member. There is no fee for this change in membership.

How do I cancel my membership?

You can cancel your membership at any time with no cancelation fees or penalties. Members must sign a cancellation form in person at Climb So iLL. All cancellations begin on the 1st of the month. If you wish to cancel your membership, you must notify us, in advance, a minimum of 7 days BEFORE the 1st of the month.

Does Climb So iLL offer family or discounted memberships?

Individuals in one or more of the following groups are eligible for a discounted membership of $49/month:

Students 24 years and younger with a Student ID
Youth 17 years and younger
Military members with a Valid Military ID
Seniors 65 years and older

Family memberships are available at the following rates:

1st family member: $59/month
2nd family member: $49/month
3rd+ family member: $29/month

*Payment must be drawn from a single payment source.

Is tax included in the cost of the membership price?

Climb So iLL memberships are subject to state mandated sales tax. This sales tax is charged in addition to our advertised membership prices. We believe that health and fitness activities should not be subject to sales tax. We encourage you to write to your state and local representative, and ask them to support efforts to repeal this sales tax.

Contact your local representative.

Are memberships transferrable?

Climb So iLL memberships are not transferable. However, as a Climb So iLL Member, you can bring in one unique guest per month to visit the facility.